This practical workshop aims to develop the skills to:

Long established training techniques provide an excellent foundation for IT training, however the specific circumstances of Technical courses together with the different environment provide a wide range of tricky situations. This course focuses on IT training skills. Learn how to structure a session to make it memorable and fun, build courseware that is intuitive and effective and deal with practical issues running the session. Delegates will use their new skills to deliver a presentation to the group and may bring materials for this purpose if they wish. Alternatively, Microsoft Office or Internet topics can be utilised for practice. Delegates are encouraged to explore situations they have encountered and work out appropriate responses within the group guided by an experienced trainer with first hand in-depth knowledge.

Course Overview

Overview of IT Training.
- Distance Learning V Classroom Training
- IT Training Issues/Practicalities
- Setting Realistic Objectives
- Overcoming Obstacles
- Dealing with mixed abilities
- Keeping delegates on track
- Controlling keyboard fidgeting.
- Dealing With Various Attitudes
- Making IT Interesting
- Where To Start- Creating A Session
- Balancing telling and doing
- Developing The Trainer Guide
- Creating The Delegate Handout
- Running Practical Sessions

Who Should Attend

Ideal if you are given the task of training staff on IT, whether you are good at IT, good at training or just starting out - this course is for you. It is for both novice or experienced IT trainers who wish to master the skills necessary to develop and run an effective IT training course. It is equally suited to soft-skills trainers wishing to develop and deliver IT courses. It is also suitable for IT support staff looking to move into training