Course Content

◊ Overview of Outlook Features
◊ Setting Message Formats
◊ Creating Email Messages
◊ Adding Voting Buttons
◊ Sending a Web Page
◊ Sending A Hyperlink
◊ Reading, replying and Deleting Mail
◊ Filing Email and Folder Management
◊ Attaching Files to Emails
◊ Sending Part of a Spreadsheet.
◊ Opening, Reading and Savings Attachments
◊ Mail Customisation
◊ Setting Up Rules
◊ outlook Workspace& Toolbars
◊ Utilising Outlook Shortcuts
◊ Adding, Finding& Deleting Contacts
◊ Sending Email to a Contact
◊ Organising your Workload with Tasks
◊ Overview of Notes Feature
◊ Adding appointments to a Diary
◊ Inserting Recurring Appointments to the Diary

Course Outline

Microsoft Outlook is a desktop information management program that facilitates the organisation and communication of tasks. Today, most people have an awareness of email, however there is much more to Outlook than this

Who Should Attend

This course is suitable for anyone wishing to fully utilise the features of Microsoft outlook. No prior knowledge of Outlook is necessary, however delegates should have a working knowledge of Windows and be comfortable using a mouse.

Duration

1 Day (Usually 9.15 for 9.30 Start to 4.30)

if you...

- Are self trained on Outlook so far
- Not Sure which level would suit
- Have a number of delegates with varying knowledge
- Need a more flexible solution....

We can advise you on all the topics available in Outlook and where you might use them. You can then make an informed decision as to which topics are relative to your organisation.

Usually a few simple questions will determine the level that each delegate is at but it is always possible on the day to adjust or fine tune this. Refresher or booster sessions can be utilised to bring delegates to a point where they can attend a more advanced level.

The best way is to contact us for a free consultation where we can point you in the right direction.